Services and prices

Free

Free, included in the shipping price

Thirteen services we do not charge a cent for, on top of shipping.

Personal address and bin

Your bin is at our Delaware warehouse, a state with 0% sales tax
Parcel intake

The line receives them on weekdays from 8 to 17, and the parcel shows up in your account right away
Combining parcels

You can put as many incoming parcels as you want into one shipment
Removing shoe boxes

We take them off along with extra packaging and flyers, so you do not pay for that weight
Standard packing

We pack the parcel in a bag or box fit for international transport and seal it with tape
Storage

70 days for an incoming parcel and 7 days for a packed unpaid parcel
AI assistant fills in the declaration

You upload order screenshots and the assistant fills the declaration in under a minute, as many times as you need
A robot bids on eBay

You set the maximum price and it places the bid for you 3 seconds before the auction ends
Parcel recipient

You choose who receives it: yourself or anyone else. You enter the details in your account
Balance top-up

You can pay with cards from any bank, crypto, PayPal or Stripe
Support 24/7

Write via tickets, chat, social media or the bot @PochtoyUSAbot
Buying with a promo code

A buyer purchases for you for free when the order includes the code GETITNOW
Duty payment

You can pay it together with shipping. We declare the parcel and pay the fee

Declaration

The AI assistant fills the declaration from order screenshots, with no limit on the number of parcels. If you want a person to do it, an operator fills the declaration for $5. That is available only for items bought by our buyers.

Item buyout

The fee depends on the store, and for most stores the service is free.

With promo code GETITNOW

Works in almost every store, except the stop list

Standard buyout

We charge this when the promo code does not work for the store, or the customer did not enter it

10% min. $10

Picky stores

Buying from these stores takes extra work, and that costs more. We do not buy from them for free: Apple, Ralph Lauren, Sephora and seven more

15% min. $15

Priority buyout

Useful on a sale, especially Black Friday, when minutes matter. Or for drops and limited releases that disappear fast

15% min. $15

eBay auctions

You can bid two ways, and the simplest, most convenient and most effective one costs nothing.

The robot places bids

You tell the robot your maximum and it bids three seconds before the auction ends

An operator joins the auction, or Make Offer

This fee is not refunded, even if someone else wins the lot

$2 per bid

Lots outside the USA

The seller’s shipping and import duties are added. We calculate them after you win

on request

Storage

70 days free, then $0.50 a day. 140 days maximum.

70 days free 70 more days at $0.50 day 141

Incoming parcels

The count starts the day the parcel arrives. It can stay for 90 days in total. If it is not collected by then, it is disposed of

7 days free 14 more at $1 day 22

Packed but unpaid

Here the count starts the day the invoice is issued

Everything is shown in your account, and we email you about parcels so you do not forget them.

A warehouse employee photographing parcels

Photos, video and item checks

We usually finish special requests by the end of the warehouse workday. If you need it faster, add priority: $2.99 on top of any service in the list.

Service Regular Priority

Photo of the address label

$1 –

Photo of the parcel on the scale

$2 $4.99

3 photos of the contents

$5 $7.99

10 photos of the contents

$8 $10.99

HD unboxing video, 1 minute

You can see the item’s condition and the factory packaging. That helps if you resell

$7 $9.99

Measuring an item with a tape

$3 $5.99

Measuring a shoe insole

$3 $5.99

Electronics power-on check

$10/pc. –

Custom request

We will photograph a specific item, show a label up close or count the contents

$5–20 –

What we can do with a parcel

You order these services from the parcel card. The fee is charged from your balance after confirmation.

Split an incoming parcel into several

Move a parcel to another account

Express assembly

We pack it within seven warehouse working hours after payment

$4.99

Special packing notes

Tell the packer how you want your orders packed

$1.99

Priority support reply

We reply within one hour, three at most

Change the carrier after packing

Not available for some tariffs

$10–15

Packing and protection

Regular packing is already included in shipping. This is how you can reinforce it.

Multi-layer protective film

Takes the hits and keeps dirt out

Packing in a bag

Keeps items dry inside the box

Box stickers

“Fragile”, “Handle with care”, “Do not drop”, “Do not crush”

$0.50

Duty payment

$0 OUR FEE

Customs sets the duty, and you can pay it together with shipping. We declare the parcel and pay the fee, so you do not have to deal with customs. Not available on every tariff.

Calculate the duty

Insurance

Loss insurance is included on every tariff. We calculate it from the declared value of the goods.

Goods up to $100

up to $500

up to $1,000

$7.50

over $1,000

$15

Picky stores

eBay goods are insured against loss only

$3 per $100

Store returns and re-export

You can return an item while it is still in our warehouse and the store’s return window is open.

Return with the store’s label

You pay nothing else. The store refunds your card

$10

We make the label

We need the full return address. US forwarding is charged separately

$10 + forwarding

Re-export

Needed when customs rejects the parcel or it is not collected. The trip back takes two to six months

from $85

Orders bought by our buyers cannot be returned

One exception: the photos show the store sent the wrong item, the wrong size, or made another mistake. Then we deal with the store ourselves

Goods from our warehouse

These items are already in our warehouse. We add them to your parcel when we pack it, and shipping inside the USA costs you nothing.

Food, snacks, sauces

Vitamins and supplements

10% min. $10

Hygiene and care

15% min. $15

Browse goods

Garage sale

Items left in our warehouse from other orders: sneakers, clothes, electronics, books. Cheaper than the store, already in the USA, and no declaration is needed.

Small items, books, accessories

from $1

Clothes and shoes

from $3

Electronics

from $15

No US shipping needed

The item is already in the warehouse and goes into your parcel when we pack it

Browse the garage

Services live in the parcel card

Everything the warehouse can do is in one place: open the parcel in your account and tick what you need. The price is shown immediately, priority is a separate switch, and you can leave a note about what to look at.

Photos, video and measurements come back to the same card, the service status changes, and the fee is charged from your balance.

Incoming parcel: 1Z999AA10123456784